Customization

Our custom labeling process is simple and flexible. You provide us with your logo and promotional material, and we take care of the rest. We work with your team to design a sticker that will be adhered to the bag. We then provide a digital proof for your review before finalizing the order. 

The Ember Coffee logo and roast sticker (3”x5”) will remain on the bag unless you opt to work with our designer to make your own custom roast sticker.

Pricing

Our pricing structure for our custom labeling service is based on volume, and we offer discounts for larger orders. The cost per unit is dependent on the volume ordered, and we have a minimum order requirement of 25 units for ad hoc orders, 10 units for monthly subscription.

For orders above 500 units, please contact us for a customized quote. Taxes and fees are additional and are not included in the quoted price.

Payment Terms

Monthly subscriptions are set up using a credit card and processed on our website. We accept payment via paper check or electronic invoice (via Quickbooks) for non-subscription orders. Bulk orders require either pre-pay (small order) or a 50% down payment, with the remaining balance due on delivery (large orders).

For standard shipping, please allow 5-7 business days for delivery. We also offer expedited shipping options at an additional cost.

Delivery Options

We require a one-week lead time to prepare the order and have it ready for pickup. Why? Because we freshly roast each order that comes in. Our coffee is days (not months) old by the time it arrives.

For larger orders, we may be able to offer delivery of the entire shipment to a single location. We also offer shipping via USPS or Spee-Dee Delivery. We are also able to ship the custom label bags directly to your customers for an additional fee.

Quality Assurance

We take great pride in the quality of our coffee beans and the roasting process that goes into making them. Our beans are carefully selected from the best coffee-growing regions around the world and roasted in small batches to ensure the highest quality and freshest taste possible. 

Contact Information

To place an order or to learn more about our custom labeling service, please call us at (612) 416-2588 or email us at hello@embercoffee.co. We are confident that our quality products and exceptional customer service will exceed your expectations. Thank you for considering us as your partner in promoting your brand with custom-labeled coffee beans.