Maximizing Your Off-Season - Ember Coffee Co.

Maximizing Your Off-Season

Tactical Tips for Airbnb Hosts to Prepare for Peak Rental Season

We never thought we'd be living in an Airbnb for months, but when a house fire displaced our family, we turned to a rental to meet our basic needs. This gave us a unique opportunity to learn what makes an Airbnb truly feel like home. As we bounced over the several details of living in a rental, we discovered just how impactful those elements can be on one's state of mind and, thus, on the potential profitability of a rental. With that in mind, here are some tactical steps you can take now to make your rental feel like home sweet home—or at least to increase its appeal and efficiency.

1. Deep Clean and Refresh Key Amenities

The deep clean can happen only in the off-season. We loved staying in Airbnbs that had gone the extra mile to ensure they were spotless everywhere. After all, showing a "clean" Airbnb on the listing is super important for getting bookings. Sure, there are the obvious rooms and surfaces to tend to. But what about some of these not-so-obviously-spotless Airbnb frequent-cleaner tasks?

  • Descale the Coffee Maker: A good cup of coffee is an essential part of the morning for most people, and this was something we noticed right away when we settled into the new place. Make sure the coffee maker is not only clean but is in good working order. Perform any maintenance needed and follow the manufacturer’s instructions for cleaning and descaling the machine. Fresh coffee might not taste so fresh if the machine isn’t operating at peak performance. Source: Better Homes & Gardens
  • Examine HVAC Units: Make appointments for your air conditioning and heating systems to receive upkeep. Assure that all filters are clean or have been replaced to guarantee that the systems achieve their maximum operating efficiency. When we are confined to a single space for a lengthy period of time, we are acutely aware of the necessity for good air quality.
  • Examine the Mattress and Bedding: Effortlessly keep mattress covers and protectors clean by washing them every few months or as needed. The mattress itself should be vacuumed as well—set your vacuum on a low power setting and go over the mattress several times. When it comes to making the bed for guests, make sure the bedding is not only clean but in pristine condition.
  • Clean Behind Kitchen Appliances: You'll want to pull out and clean behind major kitchen appliances, such as the refrigerator, stove, and dishwasher. So much dust and dirt can build up in these areas, which can impact both cleanliness and efficiency when it comes to your kitchen appliances.
  • Thoroughly clean window tracks and blinds: Window tracks and blinds often gather dust, dirt, and even mold. These are not good for windows, and they are not good for your health either. Use a vacuum and a damp cloth to clean these spots so your "fresh" truly feels fresh.
  • Disinfect Light Switches and Handles: It's easy to overlook frequently touched surfaces such as light switches, door handles, and cabinet pulls, yet not doing so compromises your house's cleanliness. These areas should be cleaned using a disinfectant to make absolutely sure that no germs are living there. It's a simple task that adds a whole extra level of cleanliness to your space.

2. Upgrade Guest Touchpoints on a Budget

Slight, but considered, enhancements can greatly improve how guests experience your property. During our Airbnb stay, we saw firsthand how thoughtful upgrades can have a large impact.

  • Create a Coffee Niche: Our favorite rentals included a specified coffee station. If your rental isn’t already stocked with high-quality coffee, consider remedying that with Ember Coffee. Not only does Ember serve up award-winning coffee, but the nascent specialty coffee company also has a nice (and profitable) referral program. For every new customer you bring to Ember, they pay 15 percent of that customer’s bill to you.
  • When searching for coffee mugs, prioritize quality. Your morning ritual deserves more than chipped or unmatched mugs. Thrift stores and Goodwill can serve as excellent resources when looking to replace your current mugs with some more stylish options. Locations like these offer many elegant mugs at a very reasonable price, giving your cup of coffee a sense of comfort and quality that is unlike anything else.

3. Optimize Your Online Presence

The off-season provides an excellent opportunity to enhance your Airbnb listing. As we were in the process of selecting our temporary accommodations, we were struck by how much of a difference there was between high-quality photos and low-quality ones, between rooms that were described in an exemplary fashion and those that weren't.

  • Enhancing Rental Photos: Retake your rental photos with better lighting. Natural light is best, but don’t be afraid to supplement with lamps or other artificial lighting. Use the kind of light that makes you feel good in the space and brings out its best features.
  • Revise Your Listing: Include the terms that potential guests use when they search, like "specialty coffee included," "family-friendly," or "close to local attractions."
  • Alter Your Pricing Strategy: Use resources such as AirDNA to assess your local pricing and to fine-tune your pricing strategy so that you're making optimally adjusted—i.e., higher—rates in both your off- and peak-season periods.

4. Perform Maintenance and Stock Up

Get your property ready for the peak season by addressing maintenance and inventory duties. As guests, we appreciated vacation rentals that took care of the small details before our arrival:

  • Examine and Mend: Look for any doorknobs that are loose, any hinges that are squeaky, and any faucets that are leaky. Check to see that all your smoke detectors and carbon monoxide detectors are working as they should be.
  • Essentials: Replenish everything from personal care products to the food that makes a place feel like home. For the small amounts of time that I lived in each of those five places, I felt an exaggerated appreciation for the things found only in the kind of abode where one lives for a longer stretch.
  • Assess the state of furniture and decor. Consider replacing or repairing pieces that have gone past their prime and are on the verge of becoming junk. Switching out a few old stalwarts for some newer versions—be it a throw blanket, a piece of artwork, or something else entirely—could make your unfurnished space feel more inviting and comfortable.

5. Enhance Guest Experience

The off-season is a superb time to enhance the amenities that ensure guests have unforgettable experiences. We were especially struck by the Airbnbs that really put in the effort to make our stay a good one.

  • Establish Alliances with Nearby Companies: Provide savings or vouchers for local experiences, whether that's an attraction, a dining spot, or a coffee shop. If you happen to host a property in Minnesota, you might look into introducing your guests to the kind of delightful, daily coffee experience that can only be had through Ember Coffee's subscription service. You can bet the guests will rave about it, and you'll get to profit a little from Ember's referral rewards program.
  • Compose a Manual: Revise your digital or physical manual with recommendations from the local area. Not just coffee mugs, but also your top places to savor an excellent cup of joe—complete with any outgoing personalities behind the counter.

6. Market Your Rental

Advance past the competition by intensifying marketing efforts. As we sought a temporary residence, it was listings with vibrant, persuasive marketing that consistently drew our attention.

  • Conduct Promotional Activities: Provide price reductions for extended visits or for making reservations in advance for our busy times of the year.
  • Use Social Media to Your Advantage: Display the various updates and enhancements made to your rental property in an attempt to attract prospective guests. And don't shy away from flaunting the quirks that might make someone choose your place over another, like an Instagram-worthy coffee setup featuring Ember Coffee.

7. Taking sustainability into account

Eco-friendly practices are increasingly enjoyed by guests. Implement small shifts, like serving coffee with reusable filters, using energy-efficient light bulbs, or composting organic waste. These small acts appeal to mindful travelers and are definitely noticeable touches. We don't work these into our next category of Airbnb because, frankly, not all Airbnbs can be this eco-friendly. But when an Airbnb is, we very much appreciate it.

Final thoughts and next steps

By implementing these strategies during the off-season, you can set your Airbnb up for success during the busy season. And when it comes to making a truly great memory for your guests, you can't overlook the coffee.

Partner with Ember Coffee and serve your guests the kind of coffee they can't get anywhere else—because it can't be made anywhere else. And earn extra income while you're at it. Contact us to learn more about our referral program and how it can benefit your rental business.