Join the Ember Circle

Absolutely not. We’re coffee people, not cell phone carriers. All subscriptions are totally flexible—skip a shipment, swap your coffee, or cancel altogether whenever you want. No fine print, no guilt trips, no breakup phone calls. Just good coffee, on your terms.

You are charged when each subscription order processes—typically a few days before your coffee ships so we can roast it fresh. Your first order ships within two business days of purchase. After that, billing follows the delivery schedule you chose (weekly, biweekly, monthly, and so on).

Yes. Log into your account portal, open your subscription, and swap the coffee or adjust your delivery schedule before your next order processes. You can also change how often you receive shipments under Delivery Schedule.

Pricing depends on the coffee you choose and how many bags per shipment. Member subscription pricing is shown on each product card with your savings applied. You can adjust bag quantity anytime in your account portal before your next order processes.

Ember Circle is our subscription loyalty program. You start earning from your very first order—free shipping on 2+ bag subscriptions, triple points, shipment credits, and exclusive perks that grow the longer you stay. No contracts. Skip, pause, or cancel anytime.

Every Ember Circle subscription order earns 3 points per $1 spent—three times the rate of one-time purchases. Points accrue automatically on each subscription shipment. Check your account for your balance and rewards.

Need to pause the bean flow? Totally fine. Log into your account portal, find the subscription you want to pause, and hit the “Skip Shipment” button. It’s like putting your coffee on snooze. You won’t be charged, nothing ships, and your subscription stays right where you left it. Great for vacations, overstocked cabinets, or just taking a little coffee breather (we won’t judge… much).

Moving? Going off-grid? No worries. Just log into your account portal, click on the subscription you want to update, scroll down to “Shipping Address,” and hit “Edit Shipping Address.” Want to change your billing address too? Head to “Account,” then “Manage Address.” A few clicks and your coffee will know exactly where to find you—no missed deliveries, no sad mornings.