Frequently Asked Questions
Yep. Free. Like, actually free. You just cover shipping because we’re a coffee company, not Santa Claus. No subscription traps. No auto-billing nightmares. Just amazing coffee in your mailbox.
You’ll receive one of our best-selling products, freshly roasted for smooth flavor and low acidity. It's air-roasted, which basically means it’s the unicorn of beans. It’s customer-tested and award-winning. We'll do our best to match your roast preference, but not guaranteed.
Use whatever you’ve got. Ember plays nice with drip brewers, espresso machines, pour-overs, French presses, AeroPresses—even that one weird machine your cousin gave you. If it brews coffee, you're good.
We ship fast—like, faster-than-a-kid-after-coffee fast. Your order goes out in 1–2 biz days and you’ll get tracking so you can obsessively refresh your inbox like the rest of us.
Unless you’re drinking it on an empty stomach while sprinting a marathon… probably not. Ember is naturally low-acid, smooth as jazz, and roasted to be kind to your gut. No fire. No bitterness. No regrets. And while we’re not doctors, we’ve had literally hundreds of people call, email, DM, and shout from rooftops telling us Ember is the only coffee they can drink without getting heartburn, acid reflux, or stomach drama.
We want to earn your coffee loyalty the right way—by blowing your mind with how good our beans are. If we do our job, you’ll come back. And if not? You still got a killer cup of coffee for a few bucks shipping. We’re not some giant chain—and we’re not in the Twin Cities. Which means we rely on awesome humans like you to help us spread the word. If you love it, tell your friends. Post it. Text it. Shout it from your porch. You help us grow, we keep the great coffee flowing.
We knew this was coming. Yes, you’ll get the chance to order more—without selling your soul or signing up for a weird monthly mystery box. We’ll make it easy (and extra tasty) to re-up. And if you’re anything like most first-time sippers, you’ll want to lock it in. Grab a subscription and you’ll score 10% off everything, always. No hassle, no pressure—just better mornings on autopilot.
We're just outside the Twin Cities in Big Lake, Minnesota—just up Highway 10 on your way to St. Cloud (or the cabin). Come visit our flagship coffeeshop and roastery.
EMBER COFFEE
We didn’t set out to be the loudest voice in coffee. Just the most thoughtful. Ember grew from a simple belief: that great coffee should feel personal:
- specialty-grade, air roasted
- never bitter, never burnt
- low acid, gentle on the stomach
- refined, yet approachable
- quietly exceptional
What started in a small Minnesota town became a beloved ritual across the North. Through fresh roasting, honest sourcing, and a whole lot of heart, we’ve built something people come back to—again and again.
Real Stories.
Real Sips.
Here’s what real people are saying...
I love the rich flavor yet smooth and most importantly for me is NO heartburn or acid reflux which I'm prone to. This customer will never drink Folgers again.
I do love that it is low acid!!
Air Roasted
Ember Coffee air-roasts every small batch using superheated air—never fire. This method was pioneered by Michael Sivetz in the 1960s. We're using science to improve your cup.
This means no burnt aftertaste, no harsh acidity, and no stomach pain. Just clean, balanced flavor that coffee lovers and sensitive stomachs agree on. The difference? You’ll notice it by your third sip.
Community Favorites
Real people. Real rituals.
These blends have earned their place in mugs across the country. Whether it’s your first bag or your fiftieth, these are the ones people reach for again and again.
Balanced. Flavorful. Grounded. Just like the people who drink them.