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At the Roastery
Transcript
We all know the catch. It seems so easy, but what you get is a watered-down bland version of the cup of coffee that you're craving. We won’t drink coffee like that and neither should you. At Ember Coffee, we thought you deserve a better option. Leading the way in innovation. Our single serve pods are not your typical pod.
For starters, we've reimagined everything about pod technology to give you the best single serve specialty coffee experience. Other pods fill just a small portion of their available space with coarse ground over-roasted, low-quality coffee. Our pods maximize the use of space through a special deep brewing capsule that allows the water to have full contact with a finer grind of our top-quality coffee—and on top of that, we actually provide 50% more coffee per cup than your old pod.
Our unique lid style seals tightly to keep in freshness but off-gases CO2 for a pod that won't explode or go stale. Did you say stale? That’s right. Conventional brands actually have to use stale coffee or risk the pods exploding as they sit on warehouse and grocery store shelves for months on end.
The strength of our poly “P” filter also allows for finer grinds to be used, resulting in a pod that puts your coffee into the ideal balance between strength and extraction. The depth, strength, and double-pleated style of the filter avoids channeling, allowing for a high extraction rate and a better cup of coffee--and what you get is a rich full-flavored single-serve cup of coffee.
That's not all that makes the Ember Coffee pod unique. When you're done with your brew, simply separate the pod pieces and recycle. Our Zero Waste design is all about our steadfast commitment to environmental responsibility. We take it to heart and want to ensure that you can too.
Convenient, flavorful, responsible. Our Ember Coffee pods are a better kind of pod. Try one for your next cup and experience the excellence of Ember Coffee Company.
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At the Roastery
Transcript
Hello, I’m Matt from Ember Coffee, where our mission is to elevate the coffee experience by providing ethically sourced, exceptionally roasted coffee. We understand the challenges restaurants and businesses face today—finding reliable, high-quality products shouldn't be one of them. That’s why we’re here to help, to demystify the process, and to deliver coffee that not only tastes good but also does good.
At Ember Coffee, our commitment to ethical sourcing means we’re devoted to obtaining our beans in a manner that respects both the environment and the people involved. Our roasting process, featuring the pioneering Sivetz air roaster, known for its fluid bed technology, allows us to consistently deliver a cleaner, more flavorful cup. This technology ensures each bean is roasted evenly, highlighting its unique characteristics and providing a superior coffee experience.
Our wholesale program is designed to support your business by offering:
Hands-on training sessions and resources, ensuring your team excels at coffee service,
Expert consulting to enhance and streamline your coffee offerings,
Early access to our new and exclusive coffee selections,
Reliable and timely delivery, so freshness is never a concern.
We roast only the finest beans, selected from the top 1% globally, which we air roast weekly to ensure peak freshness. This isn’t just about serving coffee—it’s about creating memorable moments for your customers.
Partnering with Ember means you’re not just getting a supplier; you’re getting a team committed to your success. We provide the best equipment, tailored support, and continuous guidance to help you serve exceptional coffee with confidence.
Join us at Ember Coffee. Let’s work together to make coffee a highlight of your customer’s day and a defining feature of your business.
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At the Roastery
Transcript
Hello, I'm Matt, and at Ember Coffee, we're not just about brewing the perfect cup—we're about empowering your brand with our unique private label offering. Why? Because your vision for a coffee brand deserves to be realized without the complexities and costs of roasting it yourself.
At Ember, we provide a service known as toll roasting, where we take your selected green beans and roast them to perfection according to your exact specifications. This is not just about making coffee; it's about crafting an identity and offering a product that resonates with your values and speaks directly to your community.
Whether you're a local CrossFit gym looking to energize members with a signature blend, a youth club aiming to fundraise with something unique, or a church community wanting to share a comforting brew, we're here to make that happen. Even local companies and corporate marketing teams find value in creating something bespoke that stands out in today's crowded market.
Here's why partnering with us is more than just convenient—it's transformative. By entrusting us with your roasting, you leverage our state-of-the-art facilities and deep roasting expertise, freeing you to focus on your brand and your customers.
This is about more than just coffee; it's about creating moments and memories. It's about supporting your strategic goals, whether that’s enhancing customer loyalty, boosting brand visibility, or offering something truly special that tells your story.
Imagine your coffee, served in your style, under your brand, without the need to invest in expensive roasting equipment or manage the intricate roasting process. We handle the complexities of roasting so you can enjoy the simplicity of serving.
At Ember Coffee, we are committed to quality, community, and sustainability. We ensure every batch reflects this commitment, helping you deliver not just a product, but an experience. An experience that your customers will love, remember, and come back for.
So, if you’re ready to elevate your brand with a coffee that's uniquely yours, crafted with care and expertise, let’s make it happen. Let’s brew an unforgettable journey together.
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Community
Transcript
Hey there, I’m Matt, and I’m not just here to serve you coffee; I’m here to invite you into the heart of Ember Coffee Company. You see, we believe that coffee isn’t just a drink—it’s an experience, one that should be accessible to everyone, not just the connoisseurs.
At Ember, we strip away the pretense of coffee snobbery. Whether you’re a brewing rookie or a seasoned sipper, our doors—and our coffee—are open to you. It’s all about celebrating what truly matters: great coffee and even greater company.
Now, you might be wondering, how do we ensure every cup of coffee is special? Well, it starts at the source. We’re committed to ethical sourcing, working with farmers who share our passion for quality and sustainability. From the lush fields where our beans begin their journey, to the small batches we meticulously roast, quality is our mantra.
But it doesn’t stop there. We’ve mastered the art of air roasting, a technique that not only enhances the flavor but also shows our commitment to crafting the perfect cup. This method allows us to achieve a cleaner, smoother taste that lets the unique notes of each bean sing.
And for those who cherish convenience without compromising on quality, we’ve got you covered with our recyclable K-cups. Designed for perfection, they’re ready to go whenever you are, ensuring you’re never more than a few moments away from a delightful coffee experience.
So, whether you choose to grab a bag of our artisan-roasted beans or pop a K-cup into your machine, you’re not just brewing coffee—you’re brewing a story. Your story.
Ready to unleash your bean-to-beautiful journey? Join us at Ember Coffee Company, where every cup is a new chapter. Let’s brew this story together.
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Community
Transcript
Hello, I’m Elisa from Ember Coffee, and I'm here to share the heart and soul of our culture with you. At Ember, we believe that small is significant. This shapes everything we do, from our beans in the roastery to the friendships that blossom in our coffee shop.We are committed to excellence, and hospitality in what we do. Whether it’s the precise art of air-roasting coffee or the warm greeting you receive when you walk through our doors, we want to bring goodness and beauty wherever we have the opportunity because serving our customers is a privilege to us.At Ember, authenticity is really important to us. We aim to be genuine, to reflect on the outside what we are on the inside. We love truth and simplicity, and we try to stay clear of the pretense and snobbery that can sometimes be found in the coffee industry. We'd rather focus on our love of coffee and the sense of family that it can create.As a part of the inner-workings of our culture we seek to show kindness and create a sense of belonging- and we believe that effort is never wasted. Because at the end of the day, we aren’t just roasting coffee beans and serving lattes—we are actually serving people.The last few years have been quite an adventure for us and we are so thankful for you, our friends and customers for being a part of our story. As we continue to learn and grow we want you to know that we consider you part of our coffee tribe! We hope that when our beans come to your doorstep or you're drinking your cup of Ember coffee, you get a little more goodness in your day.
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At the Roastery
Within every thriving community, you'll likely find an independently-owned coffee shop. In today's world, coffee shops serve as key spaces for community members to connect and engage. It's no surprise that many are curious about the viability of starting their own coffee shop. Here, we share insights from our years of experience running Ember Coffee. We know because we've done it!
Let’s explore how to start a coffee shop.
What we know about coffee shops
Like many, we took a leap of faith when opening Ember Coffee. None of us had prior experience running a business like this, but with a vision and a lot of passion we set out on the journey. Now several years later, we operate a successful cafe, a kitchen, and a roastery. We employ over 20 individuals, some of whom have been with us nearly from the start. To say we’ve learned a few things along the way is an understatement. We’ve learned a ton, some through successful hunches and some through utter failure. Thankfully we’re able to apply those lessons learned to further our business and continue our growth. We’re thankful for the people who coached us along the way by sharing their experience. And now we’re excited to share ours.
The coffee shop concept
On one side of the coffee offering spectrum, you have restaurants. For them, coffee is a tertiary product that is served after a meal. In the middle, you have cafes where coffee becomes a secondary offering served to nearly every customer alongside made-to-order dishes. And on the other side of the spectrum, you have coffee shops.
The primary offering of a coffee shop is, well, coffee. Not only is it in the name, but coffee beverages are also the number one seller. Second to coffee is food, mostly pre-made pastries and light made-to-order dishes. And third, packaged goods like coffee bags and chocolate bars, as well as other retail, will be tertiary offerings. This is important to consider as the concept will have a tremendous impact on your start-up costs.
12 Steps to Opening a Coffee Shop
1. Cast the vision
Develop a vision for your customer experience. What are you offering your community that doesn’t already exist? Who in your community are you targeting? What reputation do you want to obtain? Articulate this vision by creating a slide deck. Using images and text to tell the story. Dream big!
2. Build the business model
Now focus your vision into a model for a sustainable business. We recommend the Business Model Canvas, an easy to build table for developing your business model.
3. Set your menu
By this point, you probably have an idea of what you want to serve. Mock up a menu including all sizes and variants for all items. Once you’ve gotten everything written out, start chopping. Go item by item and ask if it is essential to your business’ success. If it’s not, cut it. A focused and concise menu will help you perform better than a bloated menu with too many options.
4. Find a location
You’ll be looking in areas that are either urban or suburban. Neither is better than the other, and there are pros and cons to both. Keep in mind that your rent or mortgage should cost you no more than 10% of your net revenue. If a location costs $5,000/mo, you should be able to bring in at least $50,000/mo in revenue. If you don’t think you can, keep looking.
Urban locations have high foot traffic and visibility. They’re in densely populated areas that also have high price tags. The benefit is you’ll be taking advantage of the draw the city creates. You’re going to where the people already are. In these areas, plan to rely heavily on to-go orders. At least half your sales will be from takeaway orders. Therefore, lots of seating isn’t necessary, and you can look for smaller spaces to stay within budget.
If you’re looking in the suburbs or on the outskirts, you will likely become a destination drawing people to you. Because of this, you’ll need to find a location large enough for plenty of seating. Customers will likely want to spend time in your shop, so don’t lose a potential customer because all the seats are taken. If you are in a car-heavy area, consider a drive-thru. Drive-thrus can be very successful if you’re able to keep up with the quick pace. Finding larger locations in the suburbs should still keep you within budget because of the cheaper price tag.
5. Design the shop
Now that you have a location in mind, hire an architect to help you lay it out. Architects know the building codes and laws to help you avoid costly changes later. You’ll not only be navigating building code but also health department requirements for food prep and city laws for accessibility.
6. Hire a contractor
Getting the right contractor to handle the build-out is critical. Once you have your architecture drawings done, send them to several contractors and get multiple bids for the project. You may have a number in mind, but by getting several bids, you’ll be able to zero in on the true cost. Hire someone with a good rate and a good track record. You don’t want to have to repair poor work later on. Also, build-outs almost always take longer than projected. So be sure to pad your schedule and don’t let it stress you if construction takes a few weeks longer than anticipated.
7. Finance
Financing can be the most discouraging step in the process. Once you have an idea for the build-out costs, but before you sign any contracts, you need to secure your financing. You’ll either be looking for loans or investment. With investment, you’ll be giving away ownership for capital. This is a great way to finance your shop as long as you and your investors are in alignment.
Personal loans can be the easiest way to finance as long as the terms are spelled out clearly like interest rates and payback dates. Loans from banks or the SBA (Small Business Association) are other options, but don’t be discouraged if they tell you no. Banks are typically pretty conservative when lending money to coffee shops. Try your best to avoid credit card debt. Credit cards are the most expensive way to finance your shop.
8. Set up services
Most of the items in this list will be happening simultaneously. While you are building out, hiring, and marketing, you’ll also need to be setting up all your services. Services like utilities, internet, security, your POS system, music, and service providers like CINTAS who provide towels, soaps, and floor mats.
9. Make it legal
In this business, asking for forgiveness is not easier than permission. Make sure you’re meeting all the legal requirements for operating a business. By this point, you should’ve already set up your LLC with your lawyer or CPA.
If you have business partners you should’ve also already set up your Operators Agreement as well. Now you’ll need to apply for an EIN (employee identification number) with the IRS, a state business license, and when you’re ready to open, you’ll need a certificate of occupancy. And definitely don’t forget about insurance coverage!
10. Hire and train
Provide plenty of time prior to opening for your team to build camaraderie and confidence. Train on customer service, prep, and bar flow. Use our reference below on figuring out who and how many to hire.
11. Market, market, market
Build hype! You want your community eagerly awaiting your opening. Start marketing your business at step 1 in this list. Make a splash by announcing your new business on social and with the local news. Get your family and friends involved.
Don’t lose momentum after the announcement, but keep it building by releasing information like the menu, renderings of the layout, pictures of construction, etc. Do small coffee pop-ups throughout the community during build-out to give people a taste. This will help ensure you have a line out the door on opening day.
12. Open!
Yay! You finally made it. Before announcing to the public that you’re open for business, work out the kinks by soft opening. At your first soft opening, invite family and friends, and if you can, don’t charge them. This is a gesture to thank them for supporting you, but also give your staff a warm-up. Plan to open for just a few hours, close, and spend a few hours with your staff working through what they learned and adjust what needs adjusting. Then do another soft open where you’re open to the public, but just let the word spread naturally. This will help prevent a rush that can overwhelm your new staff. Once you feel good, announce it to the world! Have balloons, a ribbon-cutting, get the mayor out, a DJ, and do everything you can to make it a celebration because you deserve it!
How much it all costs
TThe largest hurdle when opening a coffee shop is financing. And to figure out your financing, you need to have an accurate understanding of how much it will cost. And that depends entirely on your business model. The demographic you’re targeting, where they’re located, and the menu and experience that will appeal to them are the primary considerations when estimating your start-up costs. Keep in mind that you should have a goal of paying off your start-up costs within the first 5 years and ideally within the first 3. Your goal is to get to profitability as fast as possible. When estimating how much capital you’ll need to get off the ground, here are the things to consider.
Build-out ($100k-$300k)
Build-out is going to be your largest startup cost. Depending on the size of the space, your concept, and how much demolition and installation you’ll be doing, your cost will vary significantly. Finding a location that was previously a food & beverage establishment is a great way to reduce your build-out cost. Spend lots of time evaluating your layout and workflow to identify efficiencies like power and water placement. Expect build-out costs to fall somewhere between $100,000 and $300,000.
Equipment ($30k-$60k)
Equipment is the second largest cost when starting up. And it’s your menu that will dictate it. The equipment for a coffee shop falls into 3 categories: specialty equipment, commercial kitchen equipment, and ancillary equipment. Expect equipment costs to be between $30,000 and $60,000.
Specialty equipment
Espresso Machine: The heart of any specialty coffee shop, this machine is vital for crafting everything from lattes to macchiatos, ensuring each cup meets the high standards your customers expect.
Pitcher Rinser: Installed beside the espresso machine, this tool swiftly cleans pitchers between uses, maintaining the quality of milk-based drinks and speeding up the beverage preparation process.
Knock Box: A simple yet indispensable tool for quickly disposing of used espresso grounds, keeping the bar area clean and efficient.
Grinders: Critical for any coffee shop that prides itself on freshness, having separate grinders for espresso and regular coffee allows you to grind beans on-demand, preserving their flavor and aroma.
Batch Brewer and Airpots: Essential for serving high volumes of coffee during peak hours, these allow you to brew large quantities that stay hot and fresh, catering to customers in a hurry without compromising quality.
Hot Water Tower: Ensures that hot water is always available for tea and other beverages, facilitating efficient service and a diverse menu offering.
Water Filtration System: A cornerstone for making great coffee, this system ensures that the water used in all beverages is clean and pure, enhancing the taste and quality of the drinks served.
Commercial kitchen equipment
Ice Maker: An essential piece of equipment that ensures a constant supply of fresh ice for cold beverages, essential for iced coffees, smoothies, and other cold drinks, especially during warmer months.
Refrigerators: Crucial for storing perishables like milk, cream, and fresh produce, refrigerators help maintain the freshness and quality of ingredients used in both beverages and food items.
Freezer: Used for storing longer-term items such as frozen pastries, ice cream, and backup supplies, a freezer helps manage inventory and reduce waste by preserving essential ingredients until they’re needed.
3 Compartment Sink: A key component for maintaining hygiene, this sink features separate compartments for washing, rinsing, and sanitizing tools and dishes, ensuring that health standards are upheld throughout the operation.
Dishwasher: Speeds up the cleaning process and ensures a high standard of sanitation for all dishware and utensils, crucial in a busy coffee shop environment where turnaround times are fast and volumes are high.
Work Tables: Provide necessary space for food preparation and assembly, essential for efficient workflow and productivity in the kitchen and service areas of the shop.
Ancillary equipment
Pour Over Brewers: Ideal for crafting single cups of meticulously brewed coffee, these brewers appeal to connoisseurs who appreciate the art and precision in coffee making.
Kettles: Essential for heating water to the precise temperature needed for different types of coffee and tea, ensuring optimal flavor extraction.
Tea Pots: Serve a dual purpose, not only for brewing loose-leaf or bagged teas but also for presenting them elegantly to customers, enhancing the tea-drinking experience.
Tamp: A vital tool for espresso preparation, it compresses the coffee grounds evenly, ensuring a consistent and flavorful extraction.
Tamp Mat: Protects the countertop and provides a stable base for tamping, essential for baristas to apply the right pressure without damaging surfaces.
Milk Pitchers: Used for frothing milk to the perfect consistency for lattes and cappuccinos, these pitchers are crucial for the precise pouring and latte art that distinguish specialty coffee.
Scales: Ensure precise measurements of coffee grounds and water, crucial for achieving the perfect coffee-to-water ratio and consistency across servings.
Stirring Spoons: Used for mixing drinks, they’re also indispensable for preparing layered beverages and ensuring flavors are well incorporated.
Whisks: Needed for beating milk, matcha, or other ingredients to create smooth and frothy textures in various drinks.
Strainers: Help in filtering out fine particles from teas and coffees, ensuring clarity and purity in every cup.
Squeeze Bottles: Useful for storing and precisely dispensing homemade syrups and sauces, they contribute to the efficiency and creativity of drink making.
Kitchen Timers: Critical for timing the brewing process, they help baristas achieve perfect brew times for coffee and tea, crucial for maintaining high-quality standards in drink preparation.
Furnishings ($5k - $8k)
Furnishings are an extension of your brand. The experience you create for your customers through your furnishings should match the experience you provide within your cup. Be as intentional with your decor, tables, chairs, and cups and plates, as you are with your coffee. Sourcing can be difficult, but don’t hesitate to ask companies if they offer trade discounts.
Training ($5k - $8k)
Once you have assembled and hired your team, you will need to spend time together to train. Training should include casting your vision for the shop and the customer experience, training on beverage and food preparations, bar flow, and how to work together as a team. Give your team adequate time to train so they’re not stressed or lacking confidence when you open. You have one shot at a first impression, so set your team up for success. Budget a week’s worth of pay for training all team members prior to opening.
Professional services ($10k - $20k)
It takes a village to open a business. Plan to incur costs for hiring professional services like a CPA, lawyer, architect, graphic designer, interior designer, or business consultants.
Goods ($10k)
You will need to place orders for all your goods like coffee, milks, tea, flavorings, food, paper goods, and retail before you open. Plan for around $10,000 for purchasing these items, and don’t plan to make much money off your initial order. You’ll be using a good bit of it during training and soft opens.
Operating capital ($10k-$20k)
It will take time for you to become cash flow positive where you have more cash coming in than going out. To help relieve stress and give you a cushion for just-in-case, plan to have $10,000 to $20,000 in the bank for operating capital.
Who do you need to hire/how many people?
To figure out who you’ll need to hire, start by identifying your roles. General manager, shift manager, barista, chef, cook, baker, are all common positions at a coffee shop but you may not need all of them at the start. Though having an individual split between multiple roles sounds like an efficient idea, typically it doesn’t go well. Let your team dedicate their minds to a single position.
When hiring, start with your leadership team. Shift managers, lead baristas, and chefs will lead the team to success. Find people you believe in, who have experience, and that align with your vision. Even if you start out managing the employees yourself, you will eventually want to delegate those tasks, so having people to promote will be a smoother transition than hiring from outside.
To estimate how many people you need to hire, start by creating a mock schedule. Based on the hours you’ll be operating, figure out the stations that will need personnel throughout the day. Coffee shops tend to be busiest in the late morning and early afternoon. And weekends are typically busier than weekdays so plan to be fully staffed at those times. Also be sure to account for time to open and close the shop.
What supplies do you need?
Goods sold
Goods sold are the things that go into a purchase. It includes your coffee, milks, tea, flavorings, food, and retail. You’ll need to be in a weekly rhythm of taking inventory and ordering. Make use of a PAR level system which will prevent you from running out of inventory.
Consumables
Consumables include your paper goods like cups, lids, straws, napkins, filters, etc. As well as receipt paper, printer paper, and anything else that will need to be continually replaced.
Cleaning supplies
Soaps, detergents, disinfectant sprays can be provided to you through services like CINTAS. Other cleaning agents like Cafiza will also need to be on hand for cleaning your coffee equipment.
Have more questions?
Though it is stressful and difficult, nothing is more satisfying than seeing your community excited to see you open and eager to support you. It’s a special feeling that we feel very lucky to have. If you have more questions that we didn’t answer here, feel free to reach out and ask!
If you’re in the process of opening a coffee shop, or even if you already have, we’d love to partner with you. Our wholesale program provides coffee as well as tea and we’ll help you navigate your barista training, which equipment to purchase, and answer any questions you may have about how to run a healthy business.
Apply to be a wholesale partner
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At the Roastery
Coffee is more than just a drink; it’s a part of our daily routine and plays a big role in our lives. If you sell coffee, whether you brew it yourself or resell it, you know it’s important to have great quality. Finding the right wholesale coffee partner is key, and you probably have a lot of questions:
Will they understand and support my business?
Will they be there when I need them?
Can I trust them to deliver on time?
We understand, and we’re here to help. As you look for the perfect partner, we’ve put together some important questions to ask. These will help you sort through your options and find a partner who is more than just a supplier, but a real supporter of your coffee business.
What is a wholesale coffee partner?
A wholesale coffee partner is a business that focuses on roasting coffee beans in large amounts and then selling these roasted beans in bulk to other businesses. These companies usually work on a B2B (business-to-business) model, supplying coffee to shops, cafes, restaurants, hotels, offices, and other places that serve or sell coffee to people. Wholesale coffee roasters are important because they make sure there’s always a steady supply of high-quality coffee for their clients.
Wholesale Coffee Partner vs. Coffee Distributor
You might wonder how a wholesale coffee partner is different from a coffee distributor. When you work with a wholesale coffee partner, you deal directly with the company that finds the green coffee beans, roasts them, and packages them. On the other hand, a coffee distributor works with various coffee roasting companies and sells their products. The advantage of working directly with the roaster is that you can have a closer relationship with the company that makes your coffee. This means faster communication and feedback, more flexibility, and better knowledge of the industry. Working with a distributor gives you access to a wider variety of coffee brands and products, but they might not have as much in-depth knowledge about coffee as the roaster.
What to look for in a wholesale coffee partner?
Choosing the right wholesale coffee partner is very important if you run a cafe, restaurant, retail store, or any other place that serves or sells coffee. You’ll want to make sure your partner is consistent, reliable, quick, and above all, honest. Here are seven questions we recommend you ask to find the best wholesale coffee partner:
1. What is their reputation?
Reputation is very important. Look at how they treat their customers. Do they spend quality time in person? Do they treat each customer as if they are the most important, or do they neglect some? Start with online reviews, but also ask for references from a few of their current or past customers.
2. How do they source their coffee?
Knowing where they get their coffee can tell you a lot about the reliability and quality of their products. Do they get their coffee through green coffee distributors, importers, exporters, or directly from the growers? Have they built good relationships with their green coffee suppliers? Do they share details about how the coffees were grown, their type, altitude, harvest time, and how they were processed? The better the relationship a coffee roaster has with their green coffee suppliers and the more they share, the lower the risk of getting poor quality coffee or having supply problems. Also, ask about their pricing to make sure you’re getting a good deal.
3. What types of roasts do they offer?
Every roaster has their specialties—certain types of coffee or roast styles they are known for. Find out if they have the coffee types and roast styles that your customers like. Ask about the range of roasts they offer, from bold and dark to light and bright, and see if they have a good selection that suits your customers’ tastes. If your customers like darker coffees, they should taste rich and smooth, not too bitter. If they prefer lighter roasts, they should taste bright and delicate, not sour or tart.
4. What is their policy on freshness?
Coffee tastes best a few days to a month after it’s roasted. Specialty coffee roasters often roast their coffee only when they have orders, and ship it the same day or the day after roasting. This makes sure you and your customers get the freshest coffee. Avoid coffee that has been sitting on a shelf before you order it. Make sure your customers are happy with the roast dates they see on the coffee.
5. Do they require contracts or offer terms?
It’s common for wholesale coffee partners to ask you to sign a contract for a year or more to get the best prices, and they may also require minimum orders. This helps them plan their sales, but it might not help you. Some wholesale partners, like us, don’t require contracts. We believe a wholesale relationship should be based on trust and mutual benefits, aiming to improve both the customer experience and the business on both sides. You should get real benefits for your customers and your bottom line from your wholesale coffee partner, and they should too.
6. Will they be a resource for brewing advice?
Your wholesale coffee partner should know the best ways to brew their beans. They should also help you get the most out of their coffee. Many wholesale partners have experience running coffee shops or cafes and can be a great resource for advice on bar flow, equipment, and how to brew. Even if you’re not local, it’s important to find a wholesale partner who can guide you on how to best brew their coffee so that you and your customers are happy with what you offer.
7. Will they be available?
One of the last things to check is if they’ll be available when you need them. If you’re starting a new cafe, you might still be figuring out how often you need to order, or you might need help as your business grows. Your wholesale coffee partner should be easy to reach and willing to help you solve problems, offer advice on best practices for your bar, equipment, and maintenance, and be supportive. A good partner will be invested in your success.Deciding on your wholesale coffee partner isn’t just about the cost and products; it’s also about building a relationship. Finding a partner who supports you and helps you grow will benefit both your business and your customers. If you are looking for a wholesale coffee partner, we at Ember Coffee would love to work with you. We strive to support those who aim for excellence in their offerings, service, and customer experiences.
Ready to get started? Let’s partner →
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Community
If you're a coffee lover looking to enhance your daily brew, you won't want to miss this informative video featuring Ember Coffee Co. in Big Lake, Minnesota, winner of Minnesota's Best Coffee and Coffeehouse in 2023. In the video, owners Elisa and Matt Berry share their passion for creating high-quality coffee and their innovative approach to the coffee industry.
Key takeaways from the video:
1. Air roasting: Ember Coffee Co. uses a unique air roasting technique that removes the outer layer of the coffee bean, resulting in a smoother, less acidic cup of coffee that's easier on the stomach.2. Fresh coffee pods: The Berrys discuss the importance of freshness in coffee pods and how they use special pods with one-way valves to ensure their customers receive coffee that's as fresh as possible, sometimes just days after roasting.3. Buying local: To ensure you're getting the freshest, most flavorful coffee, Matt recommends buying from local roasters in your state or county.By incorporating these insights into your own coffee routine, you can elevate your daily cup and enjoy a more satisfying coffee experience. Check out the video to learn more about Ember Coffee Co.'s innovative approach to coffee and discover how you can apply their techniques to your own coffee habits.Have you tried air-roasted coffee or freshness-focused coffee pods? Share your experiences in the comments below!
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Community
To our fans and loyal customers,
We have some exciting news to share with you! Last year, thanks to your incredible support and love for our coffee, we were honored to be named as the winners of both Best Coffee and Best Coffeehouse in Star Tribune's "Minnesota's Best" competition. Words cannot express how much this recognition means to us, and we are forever grateful for your unwavering support.
As the Spring season approaches, so does another opportunity for us to showcase the passion and dedication we pour into every cup of coffee we serve. We are thrilled to announce that we are once again in the running for Star Tribune's "Minnesota's Best" competition, and we need your help to defend our title!
Your votes are crucial in helping us maintain our position as the best coffee and coffeehouse in Minnesota. We know that there are many fantastic coffee spots throughout the state, but we believe that our commitment to quality, sustainability, and community sets us apart.
So, we humbly ask for your support once more. Please take a moment to visit the Star Tribune's "Minnesota's Best" voting page and cast your vote for Ember Coffee in both the Best Coffee and Best Coffeehouse categories. Every vote counts, and we would be incredibly grateful for your time and effort in helping us secure these prestigious titles once again.
Thank you from the bottom of our hearts for being a part of the Ember Coffee family. Your continued support means the world to us, and we promise to keep striving for excellence in everything we do.
Let's show Minnesota why Ember Coffee is truly the best!
With gratitude, The Ember Coffee Team
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Community
Kickstart your St. Paddy's Day with our Irish Coffee Recipes.
Each recipe was intentionally crafted to highlight the flavors of our Barrel Aged Blend complimented by your favorite Irish Whiskey. Our Barrel Aged Blend can be purchased in our Big Lake location as well as on our website.
To make the cold brew concentrate at home, we have a great tutorial for making cold brew at home. Enjoy your day and drink responsibly!
Irish Coffee
Ingredients:
1oz Irish Whiskey
0.5oz Simple Syrup
4oz Brewed Coffee (Barrel-Aged Coffee)
Top with Frothed Heavy Whipping Cream
Garnish with a gentle dash of ground Nutmeg
Instructions:
Brew Ember Coffee's barrel-aged coffee. For the perfect brew, we recommend using 20g of coffee to 160g of water.
Do this with a double-strength extraction and an 8:1 water-to-coffee ratio. This gives the drink a strong and distinct flavor, which adds depth to the finished product. Making it a smooth, bold, coffee-centric cocktail.
In a 6-ounce glass, combine 1 ounce of Irish whiskey and 0.5 ounces of simple syrup.
Add 4oz of Ember Coffee's barrel-aged coffee. Make sure to still measure this out, as the actual amount brewed may be larger than 4oz and may overfill the glass.
Once everything is in your glass, froth the heavy whipping cream. We recommend using a milk frother that produces a nice micro foam or whatever method you prefer to froth milk. The goal is to get the cream thick and smooth, so it can still flow but isn't too liquidy.
When your frothed milk is ready, hold a spoon just above the glass upside down. Then, pour the cream over the back of the spoon, gently layering it on top of your brewed cocktail.
Garnish with ground nutmeg and enjoy!
Iced Irish Coffee
Ingredients:
1oz Irish Whiskey
0.5oz Simple Syrup
4oz Brewed Coffee (Barrel-Aged Coffee)
Top with Frothed Heavy Whipping Cream
Garnish with a gentle dash of ground Nutmeg
Instructions:
Use a small cold-brew set to brew Ember Coffee's barrel-aged coffee. Use a 5:1 ratio of water to coffee to make the cold brew. Let it brew in the fridge for 16 to 18 hours.
Tip: For this particular cocktail, we like to leave this as a concentrate because we think it gives the final drink more depth and flavor. This makes a strong, well-balanced cocktail that focuses on coffee.
After brewing, put it in a jar and refrigerate until you're ready to make the cocktail.
Pour 1 ounce of Irish whiskey in a six-ounce glass and add 0.5 ounce of simple syrup.
Then add 4 ounces of Cold Brew Concentrate Coffee. Still measure this out, because the amount that was brewed might be more than 4oz and fill the glass too much.
After putting everything in the glass, it's time to whip the heavy cream until it foams. We recommend using a milk frother that produces a nice micro foam or whatever method you prefer to froth milk. The goal is to get the cream thick and smooth, so it can still flow but isn't too liquidy.
When your frothed milk is ready, hold a spoon just above the glass upside down. Then, pour the cream over the back of the spoon, gently layering it on top of your brewed cocktail.
Garnish with ground nutmeg and enjoy!
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Coffee Release
This month at Ember Coffee, we're brewing something special. Our Roaster's Choice selection isn't just about the perfect cup, it's...
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Education
Have you ever felt like you had to go to the bathroom right away after drinking your favorite coffee? Don't worry—this funny and informative piece explains why coffee makes people go to the bathroom.
You love coffee and want a smooth, balanced experience without any stomach pain. Whether you use a V60, an espresso machine, or a single-serve Keurig pod, we understand. Let's go on an adventure as we learn about the interesting world of coffee and how it affects our metabolism.
Get ready for an interesting, fun, and sometimes cheeky look at the connection between coffee and going to the bathroom. People, get your coffee mugs ready, because this ride is going to be fun!
Why does your coffee come with a morning sprint?
Alright folks, grab your brew and let's dive into science! Coffee, loved by many for its taste and energy-boosting effects, also has an interesting side effect—it makes us poop! This is not just anecdotal. A study published in the Journal of Gastroenterology found that 29% of subjects reported increased bowel movement within twenty minutes of coffee consumption. Talk about fast-acting!
Coffee causes this effect due to its unique composition. It contains tiny molecules called phytochemicals, caffeine being the most notable one, which have a stimulating effect on the colon. To get a bit more science-y, coffee increases the levels of the hormone gastrin in the body, which in turn stimulates activity in the colon. Plus, this beverage promotes the release of cholecystokinin, another hormone that aids digestion. Therefore, when you enjoy your cup of joe, it's not just waking up your brain, it's waking up your gut too!
Now, the million dollar question: Is it bad for you? Luckily, the answer is no. Coffee-induced poop isn't harmful. It’s simply your body's way of responding to a natural stimulant. In fact, some people see it as a benefit. Many people, according to a survey by the National Institute of Health, use coffee as a tool for maintaining regular bowel movements. So, the next time you grab your morning coffee, remember, it's not just your brain that's thanking you—it's your digestive system too!
Arabica or robusta?
Is there a difference in caffeine?
Yes, there really is a difference! Whether you choose Arabica or Robusta beans, the type of coffee you make may have a big effect on both how it tastes and how well it helps your digestion.
The Robusta bean, which is also called Coffea Canephora, has a long and interesting history. This type comes from sub-Saharan Africa and has been grown and eaten for a very long time. Robusta beans are known to be tough, robust, and much easier to grow because they don't get diseased or eaten by pests.
While Arabica is easy to like, Robusta takes a little while to get used to. The coffee in it is almost twice as strong, which wakes up both your brain and your digestive system. Robusta tastes darker, stronger, and a lot more bitter because it has a lot of caffeine in it. Is that not good? Not in the least! With its strong taste, the Robusta bean wakes you up in the morning, just like your coffee!
Let's go back in time now. Think back to the late 1800s. Robusta beans were grown in large amounts because Arabica beans were in short supply. Some brands, like Folgers and Maxwell House, saw a chance. They found that using Robusta beans would allow them to make a cheaper, stronger, and more caffeinated coffee. In this way, they changed the way we drink coffee and made it available to everyone.
That being said, Arabica beans, also known as Coffea Arabica, are often thought of as the best coffee beans. People who like their coffee smoother and less bitter love these beans because they have a more delicate and complicated flavor profile and less caffeine.
And the next time you drink coffee, think about the beans that went into it. It's not just about taste when you decide between an Arabica and a Robusta. It's also about history, farming, and the interesting science behind what moves us.
The science: coffee or laxative?
Now for the important question: Can your favorite coffee be used instead of a laxative? A lot of people have talked about this, and we're finally going to tell you!
Before you start, it's important to keep in mind that coffee does stimulate your bowels, but not in the same way that a cleanser does. Laxatives mostly work in one of three ways: they either make your stools bulkier, they make them easier to move, or they make your innards move faster. However, coffee raises the production of gastrin, which in turn speeds up colonic action. Even though it can "get things going," it won't work as well as a regular cleanser.
Putting that aside, using coffee as a natural way to help you go to the bathroom has some benefits. It doesn't have the side effects that can happen when you use laxatives a lot, like becoming dehydrated or having your pH levels change. Plus, it's a lot more fun than the other way to keep your gut system healthy.
But what about just drinking coffee? Does it make you feel good? Yes, coffee lovers can rejoice! Not only does coffee help you get your morning, um, "moving," but it also has many other health perks that have been proven to work.
Years of study show that people who drink coffee are less likely to get a number of serious illnesses. The Harvard School of Public Health says that people who drink coffee are less likely to die young, get heart disease, or get some types of cancer. It also lowers the chance of getting Parkinson's disease and type 2 diabetes.
But, as with everything else, balance is key. Even though it's clear that coffee is good for you, drinking too much of it can cause a lot of problems, like jitteriness, sickness, headaches, and trouble sleeping. I'd like to use wise words from my grandmother: "Too much of anything is bad." The same is true for coffee.
Keep in mind that coffee affects each person's body in different ways, so the "right" amount can be very different for each person. Pay attention to your body. If coffee makes you feel good and helps you do things well, then you're probably on the right track.
So, does coffee make you more powerful than a laxative? No. Can it help things move? Of course. Does it make you feel good? In small amounts, yes! Folks, that's the end of the review of the drink that gets you through the day. Now, go make some coffee and enjoy it!
Daily intake
How much is too much?
We've talked about coffee, your gut, and its amazing benefits. Now let's talk about the most important question: "How much coffee is too much?" It's time to solve the puzzle and bring this important problem to light.
Up to 400 milligrams of caffeine per day is what the U.S. Food and Drug Administration (FDA) says is a good amount. That is about the same amount as four 8-ounce coffee cups. But keep in mind that the amount of caffeine can change based on the bean type, how it's roasted, and how it's made.
The European Food Safety Authority (EFSA) agrees and says that people shouldn't take in more than 200 mg at a time. This is about 2.7 mg per pound of body weight, which is about 12 ounces of coffee for a 150-pound person.
Still, everyone is different, and just like how people like their coffee, our bodies react to caffeine in different ways. After having a tea in the middle of the day, some people may be able to sleep like a baby, while others may be up all night tossing and turning. How sensitive we are to caffeine depends on our genes, our age, our body mass, and our general health.
Remember that more isn't always better, especially when it comes to coffee. Too much coffee can make us feel antsy, anxious, have an upset stomach, have a fast heartbeat, and even tremor our muscles, even if it helps us wake up or go to the bathroom. We love coffee and don't let it ruin our day.
To sum up, people, less is more. Whether you drink occasionally, a lot during certain times of the year, or all the time, it's important to keep track of how much you're drinking and drink sensibly. In the end, the fun of coffee is in enjoying every moment, smell, and taste.
Let's raise our mugs to a balanced coffee experience that makes our bodies and taste buds happy. Cheers to the drink that keeps us going, brings us together, and makes our lives a little more fun. Coffee lovers, have a drink!
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Community
The concept of "waves" in coffee has served as a vital framework for understanding the evolution of the coffee industry. Each wave represents a pivotal transition in how coffee is produced, perceived, and consumed. Originally coined by Trish Rothgeb in 2002, these waves have helped coffee enthusiasts, producers, and professionals contextualize the dynamic shifts within this beloved industry.
But as we enter an era of blurred boundaries between waves, some argue the framework may no longer be relevant. Are these "waves" nostalgic relics of coffee culture, or do they still hold the power to inspire and guide us? Join us as we explore coffee’s rich history, its transformations, and where this delicious bean might take us next.
The Power of Categorization in Coffee
Why Are "Waves" Important to Coffee's History?
Coffee waves provide historical context, helping enthusiasts and industry professionals alike connect shifts in coffee culture to broader social, technological, and economic changes. Each wave highlights how coffee transitioned from necessity to culture, to craft, and beyond.
Trish Rothgeb’s classification wasn’t merely a timeline. It was a call to reflect on the state of coffee and where it could go. By understanding the waves, we gain insight into how the industry has shaped the experiences of coffee lovers throughout history.
Coffee's Transformations: From Commodity to Craft
First Wave Coffee: Democratizing the Bean
The first wave of coffee began in the early 1800s when coffee became widely available to households. With the rise of brands like Folgers and Maxwell House, coffee was marketed for its convenience and affordability, not its quality. Instant coffee and pre-ground blends dominated store shelves, cementing coffee as a morning staple.
This wave was the foundation of coffee culture, making the beverage accessible to millions. However, taste and quality took a back seat, as the focus was primarily on caffeine delivery.
Second Wave Coffee: Coffee Culture Takes Root
The second wave of coffee, which emerged in the 1970s, elevated coffee from a commodity to an experience. Coffeehouse chains like Starbucks and Peet's introduced consumers to espresso drinks, “fresh” roasts closer to their roasting date, and the idea of coffee as a social experience.
During this phase, brewing became more than functional. Cafés became community hubs, and coffee was tied to identity and lifestyle. While quality received attention, the second wave primarily focused on creating an accessible, inviting atmosphere.
Third Wave Coffee: The Craft Movement
The third wave, heralded in the early 2000s, regarded coffee as an artisanal product. Enthusiasts compared it to fine wine or craft beer, emphasizing the art and science of coffee production. This era drew attention to the bean's origin, processing methods, and the growers behind the cup.
Specialty coffee roasters, including many Minnesota coffee roasters like Ember Coffee in Big Lake, became central to this era. They embraced innovations like lighter roasts that brought out unique flavor notes and fostered direct trade relationships with farmers. A coffee from Ethiopia, for example, was no longer simply a “bean”—it was a story of soil, altitude, and craftsmanship. Transparency, sustainability, and roasting expertise defined the third wave.
For modern coffee lovers, the third wave is still alive in spaces that champion single-origin, ethically sourced coffee in Minnesota and beyond.
The Contested Fourth and Fifth Waves of Coffee
Fourth Wave Coffee: Science vs. Scalability
Defining the fourth wave of coffee is tricky because its identity depends on perspective. Some argue that fourth wave coffee emphasizes precision and science, relying on technological breakthroughs to create the perfect cup. Precision tools, water chemistry, and frozen beans are hallmarks of this shift.
Others suggest that scalability is the defining characteristic. The fourth wave makes specialty coffee more accessible to mainstream audiences, blending craft with commerce and broadening the reach of high-quality coffee to less mature markets. For example, Minnesota-based operations tapping into specialty coffee trends have shown it is possible to scale without sacrificing quality.
Fifth Wave Coffee: Craft Meets Big Business
The fifth wave is the most debated of all. Often described as "scaled boutique hospitality," it seeks to deliver a hospitality-driven, artisanal experience on a large scale. This means quality, customer service, and business priorities blend seamlessly to offer both craft and convenience.
However, some critics believe the fifth wave is more marketing than substance. They argue it simply packages fourth-wave values with a sharper emphasis on profit and scalability (debate source).
Commentators Are Split: Are Coffee Waves Still Needed?
The Case for Coffee Waves
While critics argue that waves oversimplify the complexity of a global industry, the framework serves an important purpose. For coffee brands—including award-winning coffee roasters or regional hubs like Central Minnesota roasters—the historical lens of waves helps position businesses and educate consumers about the evolution of coffee.
Understanding waves can demystify specialty coffee for those just entering the world of craft coffee. Whether you buy coffee at Starbucks or from a local Minnesota roaster like Ember Coffee, the waves provide an easy way to understand where your favorite brew fits into coffee's history.
The Case Against Coffee Waves
On a global scale, the waves can feel reductive. Coffee trends in Big Lake, Minnesota, might focus on accessible specialty roasts, while emerging markets like Eastern Europe or India may still be in their second wave. The framework doesn’t easily accommodate regional differences.
Critics also argue that waves neglect producers, the people growing and harvesting coffee beans. While consumers enjoy innovation, producers face challenging questions about climate change, sustainability, and fair pricing that don’t easily align with the wave framework.
Beyond Waves: Coffee’s New Frontiers
The future of coffee may not lie in waves but in emerging trends that transcend past classifications. Here are three dynamic shifts shaping what's next:
1. Producer-Centric Coffee
A growing emphasis on the well-being of coffee producers is reshaping supply chains. Fair trade and direct trade models are evolving to provide long-term support for farmers while ensuring ethically sourced coffee continues to delight consumers.
2. Sustainability as a North Star
From compostable packaging to carbon-neutral coffee farms, sustainability is becoming central to the industry. Consumers are increasingly choosing brands, like certain Minnesota roasters, that are committed to environmentally friendly practices.
3. Technology Transforming Coffee Experiences
Whether through precision grinders, AI-driven roasting, or app-based brewing methods, technology continues to revolutionize how we engage with coffee. The right innovations blend progress with accessibility, satisfying veteran enthusiasts and newcomers alike.
What the Future Holds for Coffee Enthusiasts
Understanding waves can still be helpful, but coffee’s future may lie in blended approaches. Whether you brew your daily cup at home or visit a Minnesota coffee roaster, one truth persists: coffee has endless depth for exploration.
Want to learn more about what makes great coffee? Visit your local specialty coffee shop, or explore curated blends through trusted names in ethical coffee, like award-winning Minnesota coffee brands that emphasize craft, quality, and community.
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At the Roastery
Partnering with Ember Coffee to Achieve Your Goals
Are you part of a booster club or scouting organization in Big Lake, Minnesota, looking for an innovative way to fundraise? At Ember Coffee, we understand the challenges you face—from limited resources to the difficulty of engaging the community. That's why we're excited to offer a unique, locally roasted coffee fundraising solution that addresses these challenges while adding a dash of fun and flavor to your fundraising efforts.
Understanding the Challenges of Traditional Fundraising
Booster clubs and scouting organizations play a crucial role in supporting community activities and personal development. However, their nonprofit nature means they rely heavily on fundraising to cover a broad range of expenses. Traditional fundraising methods, like bake sales or car washes, often lead to volunteer burnout and community over-saturation. Here's how Ember Coffee offers a fresh alternative:
Simplicity and Support: Our coffee fundraising program is designed to be straightforward, reducing the administrative burden on your volunteers. We handle the logistics, so you can focus on what really matters—supporting your programs.
Standout Product: Unlike typical fundraising products, coffee is a daily staple in many households. Ember Coffee provides high-quality, locally roasted beans that capture the attention of adults who are most likely to support your cause.
Profitable and Affordable: With our competitive wholesale pricing, your organization can set reasonable selling prices and still enjoy a healthy profit margin. This balance makes our coffee an appealing choice for both fundraisers and their supporters.
No Logistics Nightmares: Coffee is non-perishable, lightweight, and easy to store and distribute. Say goodbye to the headaches of dealing with frozen pizzas or bulky items.
Transparent and Straightforward: We believe in transparency. Ember Coffee clearly outlines profit margins and costs upfront, ensuring there are no unpleasant surprises.
Engaging and Enjoyable: Coffee is not just practical; it's also enjoyable. Our fundraising program includes custom labels and seasonal blends, making each purchase feel special and directly connected to your cause.
Why Choose Coffee for Your Next Fundraiser?
Coffee is more than just a popular beverage; it's a versatile fundraising product that offers numerous benefits:
Highly Consumable: Coffee is a product that many people use daily, which makes it easier to sell. It's not seen as a luxury but as a delightful necessity.
Customizable: With Ember Coffee, you can customize your coffee bags with your organization's logo or a special message. This not only enhances the emotional connection but also boosts sales by aligning the product with your cause.
Easy to Execute: Our coffee is easy to handle and distribute, making the fundraising process smooth and stress-free. Plus, with options for online sales, you can reach a broader audience beyond Big Lake.
Unique and Fresh: Tired of the same old fundraising products? Coffee offers a unique alternative that stands out. It's a practical item that appeals to adults, ensuring your fundraising efforts resonate with a significant portion of the community.
Potential for Ongoing Support: Coffee's consumable nature encourages repeat purchases. Satisfied customers are likely to buy again, providing ongoing support for your organization.
How Ember Coffee Makes a Difference
At Ember Coffee, we're not just about selling coffee; we're about creating connections and supporting communities. Our air roasting process ensures each batch of coffee is smooth and full of flavor, making every sip a testament to quality and care. By choosing Ember Coffee for your fundraising needs, you're not only getting a product that sells itself but also partnering with a company that values community and ethical sourcing.
Ready to Brew Up Some Support?
If you're in Big Lake, Minnesota, and interested in turning coffee into cash for your cause, Ember Coffee is ready to help. Whether you're funding a school trip, new uniforms, or a community project, our coffee fundraising program is designed to make it easy, enjoyable, and effective.
Interested in learning more about our award-winning coffee and how it can help your next fundraiser? Just contact us directly. Let's make your next fundraiser a flavorful success!
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Community
Coffee is more than just a drink; it's a ritual that unites us, a moment of warmth in our busy lives. For those of us nestled in Big Lake, Minnesota, sipping on a locally roasted brew from Ember Coffee, this connection feels especially profound. But as we cozy up with our cups, a seismic shift is rippling through the coffee world. Arabica futures have hit an unprecedented high of over US $4.30/lb, ushering in a new era that impacts everyone from coffee roasters near me to global traders.
Unpacking the Surge: Why Are Prices Skyrocketing?
This price hike isn't just a blip; it's a result of several converging factors. Brazil and Vietnam, the world's coffee giants, are grappling with supply shortages, compounded by climate-related challenges. Meanwhile, geopolitical tensions, like the fallout from tariff threats and the Russia-Ukraine conflict, have disrupted global trade flows, adding pressure to already strained stockpiles.
For those of us enjoying our morning brew, this might seem distant. But remember, every sip we take is part of a vast, interconnected supply chain. And right now, that chain is under strain.
What Does This Mean for Our Local Coffee Scene?
In Big Lake, where the air is crisp and community ties are strong, we're witnessing firsthand how these global shifts trickle down. Local coffee roasters, including our team at Ember Coffee, are facing tough decisions. Prices are volatile, and the costs of production—like fertilizers and wages—are escalating.
How we're navigating these waters
Transparent Communication: We're committed to keeping you informed. Understanding the value of coffee means appreciating the journey from bean to cup, and we're here to share that story.
Sustainable Practices: Ethical sourcing remains at our core. Despite market fluctuations, we prioritize relationships with farmers, ensuring they receive fair compensation for their hard work.
Air Roasting Excellence: Our unique air roasting process not only enhances flavor but also showcases our commitment to quality. It's a gentle method that lets the beans' natural characteristics shine—a perfect match for our award-winning coffee.
A Silver Lining: Opportunities for Connection
While these price hikes pose challenges, they also offer a chance to deepen our connection to coffee. As prices rise, so does the opportunity to engage in meaningful conversations about the true value of every cup.
How you can be part of the journey
Learn with Us: Explore the complexities of coffee pricing, from climate impacts to market dynamics. Knowledge enhances appreciation, turning every sip into a moment of mindfulness.
Support Local: By choosing locally roasted options, you contribute to a sustainable supply chain that benefits producers and our community. It's not just about coffee; it's about making a difference.
Embrace At-Home Brewing: With more people brewing at home, now's the perfect time to experiment with different flavors and techniques. Our team is here to guide you, whether you're a seasoned barista or a curious newcomer.
Looking Ahead: The Future of Coffee
As we adjust to this new normal, one thing remains clear: coffee is resilient. The industry has weathered storms before, and together, we'll navigate these changes with grace and adaptability.
What can we expect?
Price Adjustments: While prices may continue to rise, the focus will be on finding a balance that supports both producers and consumers. Industry analysts predict retail coffee prices could increase by up to 25%, a shift that will require careful navigation.
Consumer Behavior Shifts: As prices rise, we may see more people opting for at-home brewing or seeking value brands. Yet, the love for quality coffee remains strong, especially in communities like ours that value authenticity and connection.
Ongoing Education: We'll continue to share insights and stories, from the farms where our beans grow to the cups we enjoy. It's about fostering a deeper understanding and appreciation for the craft of coffee.
Join Us in This Journey
At Ember Coffee, we believe in the power of community and the magic of a good cup of coffee. As this new era unfolds, we invite you to join us in exploring, learning, and savoring every moment. Whether you're a neighbor in Big Lake or a coffee lover from afar, let's raise our mugs to resilience, connection, and the rich tapestry of flavors that bring us together.
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Coffee Release
Making a Difference with Every Cup
At Ember Coffee, nestled in the heart of Big Lake, Minnesota, we're more than just your average coffee roasters near you. We're a community-focused hub dedicated to making a significant impact through our award-winning coffee. Our fundraising program is designed to support your goals, offering a unique way to raise funds while enjoying the rich, locally roasted coffee that you love.
The Unique Appeal of Coffee Fundraising
Why choose coffee for your next fundraiser? It's simple: coffee is a part of the daily routine for millions of people. This makes it not just convenient but also a highly effective fundraising product. Here’s why coffee stands out:
Universal Appeal: Coffee is enjoyed by a vast audience every day, unlike seasonal or niche items.
Everyday Staple: It integrates seamlessly into daily lives, making it a practical choice for supporters.
Long Shelf Life: Unlike perishables, coffee maintains its quality over time, ensuring your fundraiser is stress-free regarding product handling.
How Our Fundraising Program Works
Partnering with Ember Coffee means you're set for a straightforward and impactful fundraising journey. Here’s how we make it happen:
Simple Setup: We use Shopify to integrate sales processes smoothly, making management hassle-free.
Support Materials: You’ll receive all the marketing materials and support needed to promote your fundraiser effectively.
Transparent Pricing: We ensure clarity in pricing and profits, so there are no surprises along the way.
Customization Options: Personalize your coffee labels to make each bag of coffee feel special to your supporters.
Why Ember Coffee is Your Ideal Fundraising Partner
Choosing Ember Coffee for your fundraiser isn’t just about selling coffee—it's about creating an experience and making an impact. Here’s what makes us stand out:
Locally Roasted Perfection: Our coffee is roasted locally in Minnesota, ensuring every batch is fresh and flavorful.
Ethical Sourcing: We prioritize ethical sourcing, ensuring that every cup provides not only pleasure but also peace of mind.
Ongoing Support: Our team is here to guide you through each step, providing the tools and advice needed to maximize your success.
A Step-by-Step Guide to Running an Effective Fundraiser
To launch a successful fundraising campaign, consider these practical steps:
Define Your Goals: Clearly articulate what you’re raising funds for. This clarity motivates and connects people to your cause.
Build a Dedicated Team: Assign roles and responsibilities to ensure every aspect of your fundraiser is covered.
Create a Timeline: Set deadlines for order placements and deliveries to keep your campaign on track.
Promote Actively: Use social media, emails, and community events to spread the word effectively.
Engage and Motivate: Keep your team motivated with incentives and regular updates to maintain high energy levels.
Simplify Participation: An easy-to-navigate online store will make it straightforward for supporters to contribute.
Year-Round Fundraising Strategies
To keep the momentum going throughout the year, consider these strategies:
Plan Ahead: Outline your main fundraising activities for the year to avoid last-minute planning.
Vary Your Methods: Mix different types of fundraising activities to keep your audience engaged and interested.
Leverage Seasonal Opportunities: Take advantage of specific times of the year that are conducive to fundraising.
Keep Communicating: Regular updates keep your community involved and informed about your efforts.
Show Appreciation: Always thank your supporters and share the outcomes of their contributions to reinforce trust and appreciation.
Why This Matters
At Ember Coffee, we believe in the power of community and the simple joy of a great cup of coffee. Our fundraising program is more than just an opportunity to raise money; it's a chance to bring people together, support local efforts in Minnesota, and enjoy some of the finest locally roasted coffee around.
Ready to start your fundraising journey with us? Reach out to us today and let’s brew some success together!
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Community
The Essence of Specialty Coffee
Coffee is more than just a caffeinated beverage. It’s a ritual, a conversation starter, and a bridge that connects people. At Ember Coffee, nestled in the heart of Big Lake, Minnesota, we believe in creating that connection through our locally roasted, award-winning coffee. Today, we want to delve into the importance of customer service in the specialty coffee industry, and how we strive to uphold it in spite of the growing trend towards automation.
Since the birth of the coffee industry, customer service has been paramount. The evolution from consumers expecting their coffee to be roasted for them in the 1800s to the modern-day emphasis on freshness, quality, and craft, has transformed the way coffee shops engage with their customers. The rise of chains like Starbucks and Peet’s has put hospitality and service at the forefront of business operations, a trend that third wave and specialty coffee brands, like Ember Coffee, have embraced and built upon.
However, the increasing adoption of automation in the industry presents a challenge. While new technologies streamline service, they also risk diluting the barista culture, a vital part of the specialty coffee experience. As Starbucks' recent strategy shift towards simpler menus and premium experiences demonstrates, coffee shops can't afford to sacrifice the customer experience for efficiency.
In an article published by Perfect Daily Grind, Maxwell Colonna-Dashwood, the managing director of Colonna Coffee, and Laila Ghambari, the owner of Juniors Roasted Coffee and Guilder Café, discuss the complexities of offering exceptional customer service in the specialty coffee industry.
The Art of Customer Service in Specialty Coffee
In the world of specialty coffee, baristas are not just service providers; they are artisans. They dial in espresso, pour latte art, hand brew pour overs, and explain the nuances of extraction and flavor. This transforms coffee into more than just a product, creating an elevated sense of hospitality and enhancing the overall customer experience.
However, as the industry expands and becomes increasingly competitive, offering exceptional service and serving high-quality coffee alone is no longer enough to retain a consumer base and attract new customers. Even Starbucks, a giant in the industry, has grappled with this challenge, as their sales dipped in key markets throughout 2023 and 2024.
Specialty Coffee's Edge: Authenticity and Connection
Despite the challenges, specialty coffee shops like Ember Coffee have an edge over bigger chains. Our commitment to artisanry, craft, and ethical sourcing signals to our customers that they are not just buying a product, but an experience. We believe in fostering intimate relationships with our customers, creating a personable service that larger coffee businesses often struggle to replicate.
According to the Edelman Trust Barometer, 88% of consumers said trust is critical when deciding which brands to buy or use, with customer service a close second at 85%. This puts specialty coffee shops and roasters in a better position to navigate an increasingly challenging market.
The Double-Edged Sword of Automation
Automation has become a prominent part of the coffee industry. While it improves efficiency and resolves persistent problems such as staff training and barista shortages, it also risks eroding the artistry required to prepare and serve quality coffee. The increasing prominence of touchscreen kiosks and QR codes in restaurants and hospitality businesses might have improved efficiency, but it also risks creating a “faceless” business.
As we move towards a more automated future, it's crucial for coffee shops to strike a balance between efficiency and hospitality. The face-to-face human connection that baristas provide proves critical for specialty coffee shops to stay true to their core values of hospitality. However, it’s only one part of a much wider customer experience.
Navigating the Future of Customer Service in Specialty Coffee
The rise of tech-driven solutions for coffee shops will undoubtedly improve efficiency, consistency, and speed of service. But with a challenging year ahead, coffee shops may choose to implement automation across the board, streamlining more than just coffee preparation.
As Laila Ghambari rightly points out, "The future of customer service is not about sharing more information but investing in the experience that guests have, whether with a person or not." Digital hospitality will become more important, and customer service will continue evolving.
At Ember Coffee, we are committed to navigating these changes without losing sight of what makes us unique. We understand that our customers don't just come to us for our award-winning, locally roasted coffee. They come to us for the conversations, the connections, and the community that we foster. And no matter how the industry evolves, that is something we will always strive to provide.
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At the Roastery
A Minnesota Roaster's Perspective
As the sun rises over the snowy landscape of Minnesota, the aroma of freshly roasted coffee wafts through the air at Ember Coffee's roastery. It's a scent that has become increasingly precious in recent months, as the coffee industry grapples with unprecedented challenges. As a local roaster deeply committed to our community, we want to share our journey through these turbulent times and our vision for the future.
The Perfect Storm Brewing in Our Cups
The story of today's coffee crisis begins far from our cozy Minnesota cafes, in the lush hillsides of Colombia and the vast plantations of Brazil. A series of events have converged to create what many in the industry are calling a "perfect storm":
Climate Chaos: Mother Nature has not been kind to coffee growers lately. In Brazil, the world's largest coffee producer, severe droughts followed by unexpected frosts have decimated crops. Farmers watched helplessly as their carefully tended plants withered under the scorching sun or succumbed to the icy grip of frost. The result? A staggering 40% reduction in yields in some areas.
Unseasonal Deluges: Meanwhile, in Vietnam, the second-largest coffee producer globally, unseasonal rains have wreaked havoc. Coffee cherries, which should have been ripening under gentle sunshine, instead rotted on the branches, leading to significant crop losses and quality issues.
Geopolitical Jitters: As if weather woes weren't enough, the coffee market found itself caught in a political crossfire. In early 2025, rumors swirled about potential U.S. tariffs on Colombian coffee. Though never implemented, the mere whisper of trade restrictions sent prices soaring by 15% in just a week, highlighting the fragility of global coffee trade relationships.
Supply Chain Snarls: The journey of coffee beans from farm to cup has become increasingly complex and costly. Ongoing logistical challenges, exacerbated by fuel price hikes and labor shortages, have inflated transportation costs. The price of shipping a container of coffee has tripled since 2023, adding another layer of pressure to already strained margins.
Market Speculation: As news of crop failures and potential shortages spread like wildfire, market speculators pounced. Their actions drove coffee futures to unprecedented heights, with the C-market price for Arabica coffee reaching a jaw-dropping $3.84 per pound in February 2025 – a 47-year high.
The Ripple Effect Reaches Minnesota
Here at Ember Coffee, nestled in the heart of Minnesota's vibrant coffee scene, we've felt the tremors of these global shifts. The impact on our operations and community has been profound:
Margin Squeeze: Green coffee now accounts for a staggering 60-70% of our production costs, up from 40-50% just two years ago. This dramatic increase, coupled with rising energy and labor costs, has put immense pressure on our margins.
Sourcing Struggles: Maintaining the consistent flavor profiles our customers love has become increasingly challenging. We've had to be more flexible in our sourcing, sometimes substituting origins or adjusting roast profiles to compensate for changes in bean characteristics.
Pricing Predicaments: As a community-focused roaster, we're acutely aware of the impact price increases have on our customers. We've been forced to make difficult decisions about when and how to adjust our pricing to reflect the new market realities while remaining accessible to our loyal patrons.
Crafting a Sustainable Future, One Bean at a Time
Despite these challenges, we at Ember Coffee believe that this crisis presents an opportunity for positive change. Like the phoenix rising from the ashes, we're determined to emerge stronger and more sustainable. Here's how we're adapting:
Nurturing Direct Trade Relationships: We're doubling down on our direct trade partnerships, offering long-term contracts at stable prices to our farmer partners. This approach not only secures our access to high-quality beans but also provides farmers with the financial security to invest in sustainable practices and climate adaptation measures.
Diversifying Our Offerings: To offset rising costs and keep things exciting for our customers, we're expanding our product range. Limited edition micro-lots, experimental processing methods, and unique Minnesota-inspired coffee blends are just a few of the innovations we're exploring.
Empowering Through Education: We believe that an informed customer is a loyal customer. We've launched a series on Roasting 101 on our YouTube site, and we're planning a Coffee 101 cupping sessions at our Big Lake roastery. These programs help our community understand the complexities of coffee production and pricing, fostering a deeper appreciation for the craft behind each cup.
The Power of the Minnesota Coffee Lover
As we navigate these challenges, the support and understanding of our customers are more crucial than ever. Here's how Minnesota coffee enthusiasts can contribute to a more sustainable coffee ecosystem:
Embrace Transparency: We encourage our customers to ask questions about pricing, sourcing, and roasting practices. Understanding the true cost of producing exceptional coffee can help justify price adjustments when necessary.
Value Quality Over Quantity: By choosing to invest in higher-quality, ethically sourced coffee, consumers can help support fair wages for farmers and sustainable agricultural practices.
Support Local Roasters: Minnesota's local roasters, like Ember Coffee, are deeply invested in our communities. By choosing local over national chains, consumers help keep money circulating in the local economy and support businesses that prioritize sustainability and ethical sourcing.
Experiment with Brewing Methods: Different brewing methods can extract unique flavors from coffee beans. By exploring various brewing techniques, consumers can maximize the value and enjoyment they get from each bag of coffee.
Envisioning a Brighter Future for Minnesota Coffee
As we look to the horizon, we see challenges, but also immense potential. Our vision for the future of specialty coffee in Minnesota is one of resilience, innovation, and community:
A More Resilient Supply Chain: We're exploring collaborations with other Minnesota roasters to potentially secure better prices and more stable supply chains through collective purchasing power.
Increased Local Collaboration: We envision a future where coffee is increasingly integrated into Minnesota's local food scene. Imagine coffee-infused craft beers, chocolate truffles featuring our single-origin roasts, or seasonal menus at local restaurants built around coffee pairings.
Innovation in Sustainability: We're investing in research on more sustainable packaging options and exploring ways to upcycle coffee chaff and other by-products of the roasting process. Our goal is to minimize our environmental impact while maximizing the value we create.
A More Educated Consumer Base: Through continued education efforts, we aim to cultivate a community of coffee enthusiasts who appreciate the craftsmanship behind every cup and understand the global impact of their purchasing decisions.
Conclusion: United in Our Love for Great Coffee
As the aroma of freshly roasted coffee continues to fill our roastery, we're reminded of why we do what we do. The current coffee price crisis is undoubtedly one of the most significant challenges our industry has faced in decades. However, at Ember Coffee, we believe that by staying true to our values of quality, sustainability, and community, we can not only weather this storm but emerge stronger on the other side.
To our loyal customers and coffee lovers across Minnesota: your support during these turbulent times means more than you know. Every bag of Ember Coffee you purchase, every latte you enjoy in our cafe, is a vote for a more sustainable and equitable coffee future.
As we navigate these uncharted waters, we remain committed to transparency, quality, and the relentless pursuit of the perfect cup. Together, we can ensure that Minnesota remains a beacon of excellence in the world of specialty coffee, no matter what challenges lie ahead.
Thank you for being part of our journey, for your understanding during these difficult times, and for your unwavering love of great coffee. Here's to many more shared moments over a steaming cup of Minnesota's finest brew.
Warmly,The Ember Coffee Team
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